Collect 500 Product Reviews in 90 Days
This goal helps e-commerce businesses gather 500 authentic product reviews over 90 days by automating buyer outreach and managing reviews efficiently. The result is improved social proof, customer engagement, and better insights for your store.
Collect 500 product reviews across my store in 90 days by asking every buyer at the right moment and answering every review.
Goals run on the Goals plan: five agents at once, schedules, memory and a daily report.
Who This Is For and When It Pays Off
This goal is designed for online stores on platforms like Shopify, WooCommerce, or BigCommerce that want to increase their product reviews sustainably.
It pays off when your store has steady daily purchases, enough to reach 500 reviews within 90 days by requesting feedback from verified buyers.
Businesses new to collecting reviews or those struggling to maintain consistent review volume benefit most from this goal.
- Ideal for stores with daily sales volume supporting review targets.
- Best for those needing automated workflows to engage customers at optimal moments.
- Suitable for sellers who want to build trust and customer loyalty through active review management.
How the Katteb Agent Does It, Step by Step
- Signs into your e-commerce platform to identify recent buyers and track their purchase dates.
- Determines the optimal time to send review requests based on product delivery and buyer behavior.
- Sends personalized review invitation messages via email or SMS through your integrated communication tools.
- Monitors incoming reviews on your store's product pages or third-party review sites like Trustpilot or Yotpo.
- Responds promptly and politely to every review to engage customers and encourage further interaction.
- Tracks progress toward the 500-review target and adjusts outreach cadence if needed to hit the goal within 90 days.
- Compiles performance reports daily, highlighting new reviews, response rates, and bottlenecks.
What You Give the Agent Before It Starts
- Access credentials for your e-commerce platform and any review sites used.
- Communication channel credentials, such as your email marketing tool or SMS provider.
- A list or indication of products for which to collect reviews, if specific targeting is needed.
- Templates or guidelines for review request messages and responses to reviews.
- Any preferences for timing around purchase dates or buyer segments to prioritize.
What a Good Result Looks Like
Within 90 days, the agent collects at least 500 new product reviews from verified buyers, adding valuable user-generated content to your store.
Review request open and click rates typically exceed industry averages of 20-30%, with response rates growing over time as buyers recognize the consistent, respectful outreach.
The daily report includes metrics such as number of reviews collected, average review rating, response rate, and status updates on reaching milestones.
Reviews appear on product pages and synced third-party sites, enhancing social proof and SEO.
- Achieve 500 product reviews within 90 days.
- Maintain review response rate above 90%.
- Receive daily progress reports highlighting successes and issues.
- Improve overall review volume and store credibility.
What to Expect and What is Not Promised
The agent operates within the constraints of platform APIs, review sites’ policies, and your own communication limits.
Sign-in permissions and integrations must be maintained to avoid disruption; if credentials expire or access is revoked, progress may halt.
While the agent works to maximize review collection, individual buyer willingness to leave reviews cannot be guaranteed and may fluctuate based on product satisfaction and buyer behavior.
Review quality and content are user-generated; Katteb does not influence or alter review authenticity.
All messages comply with anti-spam regulations, but inbox delivery is subject to external providers’ filtering.
How the Goal Unfolds Over 90 Days and Daily Reporting
In the first two weeks, the agent sets up integration, tests messaging flows, and begins initial review requests targeting the most recent buyers.
Over weeks 3 to 6, outreach expands to more buyer segments, adapting timing and message content based on response data.
Weeks 7 to 12 focus on optimizing response management, ensuring every review receives timely, appropriate replies to foster customer loyalty.
Toward the end of the period, the agent intensifies follow-ups as needed to hit the 500-review milestone, while preparing a final performance summary.
Daily reports include number of review requests sent, reviews collected, average rating, response statistics, and any flagged issues requiring user attention.
Questions people ask
What platforms does this goal support?
The agent supports major e-commerce platforms such as Shopify, WooCommerce, and BigCommerce. It also integrates with popular review collection services like Trustpilot and Yotpo when connected.
How does the agent know when to ask buyers for reviews?
It uses data from your store to determine the best timing based on purchase and delivery dates, aiming to contact buyers when they have received their products but are still engaged.
Can I customize the messages the agent sends?
Yes, you provide message templates or guidelines before starting. The agent uses these to personalize communications and maintain your brand voice.
What happens if a customer leaves a negative review?
The agent responds promptly with a polite, helpful message to address concerns and potentially resolve issues, helping maintain a positive customer relationship.
Is there a guarantee I will get 500 reviews?
While the agent works continuously to achieve 500 reviews using best practices, actual results depend on buyer participation and other factors outside direct control, so 500 reviews cannot be guaranteed.
Goals are not guaranteed. You receive a daily report and can change or stop the goal at any time.
