Goals: 100 outcomes a Katteb agent keeps working toward
A goal is an outcome with a deadline. The agent plans the work, runs it on a schedule for weeks, remembers what it did, and sends you a report every day. These are the hundred outcomes people ask for most, with the horizon each one usually takes.
All 100
Leads 10
Sales 12
Marketing 10
Content 8
Social media 12
SEO 12
E-commerce 10
Customer support 6
Operations 8
Research 4
Finance 8
90 days Customer support
Customer satisfaction above 90%
Take my customer satisfaction score above 90 percent in 90 days by answering faster, closing loops and fixing the top complaints.
satisfaction score
30 days Customer support
First reply in 15 minutes
Bring the first reply time on every support channel under 15 minutes during working hours, every day for 30 days.
first reply time
30 days Customer support
Clear the support backlog
Clear my support backlog in 30 days and keep it under ten open tickets every day after that.
open tickets
90 days Customer support
Halve my customer churn
Cut monthly cancellations by half in 90 days by reaching every at-risk customer before they leave and fixing what drives them away.
churn rate
90 days Customer support
Half of questions answered by the help center
Get half of my support questions answered by the help center in 90 days by writing an article for every repeated question.
self-service rate
60 days Customer support
Every review answered within a day
Answer every review on every platform within a day for 60 days, in my brand voice, and turn the negative ones into conversations.
response rate
Goals are not guaranteed. You receive a daily report and can change or stop the goal at any time.
