Gmail Agent that automates unread emails invoices customer complaints
Customer support mail.google.com
A Katteb Agent that works inside your private Chrome session on mail.google.com to read, search and report from your Gmail inbox. It is for support teams and business users who need a daily summary of unread mail, receipts and customer complaints without sharing passwords.
What a Gmail agent does
The jobs people usually do here by hand. Tap one in the app and it becomes a plan.
- Summarise my unread emails from the last 24 hours and tell me which ones need a reply today.
- Find all invoices and receipts in my Gmail from this month and list them with the amounts.
- Check my Gmail for customer complaints this week and summarise each one.
Anything else you would do in this site by hand can be described in your own words: the planner turns it into a plan you approve before it runs.
What people use it for
Summarise unread mail and identify replies needed
Runs a 24-hour scan of your unread threads, groups related messages, and lists which threads require a reply today with one-sentence context and the suggested priority. Useful when you check email intermittently and need a concise to-do list.
Find invoices and receipts with amounts
Searches your mailbox for invoices and receipts from this month, opens attachments when present, and returns a table of vendor, date and amount so you can reconcile expenses faster. The agent uses Gmail search operators and attachment checks to improve accuracy.
Detect and summarise customer complaints
Scans recent messages for complaint language and support threads, extracts the relevant text, and provides a short summary and sentiment note for each case to speed triage. Designed for support inboxes that need quick visibility into customer issues.
Why it is worth it
- Runs inside a private Chrome browser you sign into once; Katteb never sees your password.
- Delivers a clear, actionable report with screenshots so you can verify results quickly.
- Charges only for the agent time and resources the run actually used, included in your Katteb plan.
- Works with Gmail search, labels and attachments so results match how your team already organises mail.
Questions people ask
How does the agent access my Gmail without my password?
You sign into the private Chrome session yourself; the agent then works inside that session like a human. Katteb never receives or stores your password and the agent stops if a site requests re-authentication.
Can it reliably find invoices and receipts in different formats?
The agent uses multiple Gmail searches, attachment checks and filename patterns to find PDF and image receipts plus common invoice wording. For unusual vendor formats it returns screenshots so you can confirm or correct any misses.
Will running the agent risk my Gmail account being flagged for automation?
Automated activity inside a third-party account can carry a risk of restriction. The agent mimics human browsing but cannot guarantee undetectability; we do not promise it is safe from account restrictions. Follow Google’s terms and apply conservative run schedules for sensitive accounts.
