Outlook AI Agent that automates inbox, client emails, newsletters, threads
Customer support outlook.com
This Outlook agent connects to your outlook.com browser session and scans Mail, Calendar and People to surface what needs a reply, which client messages to flag, and the decision in long threads. It is built for consultants, account managers, and small teams who need a daily quick brief without opening every message.
What a Outlook agent does
The jobs people usually do here by hand. Tap one in the app and it becomes a plan.
- Read my Outlook inbox each morning and tell me what needs a reply today.
- Flag emails from clients and leave the newsletters alone.
- Summarise a long thread and the decision it reached.
Anything else you would do in this site by hand can be described in your own words: the planner turns it into a plan you approve before it runs.
What people use it for
Morning reply list
Run the agent each morning to read your inbox and produce a short list of emails that require a reply today, with sender, subject and suggested reply bullet points. The report includes screenshots of the messages so you can verify context before sending.
Client email filtering
Automatically flag emails from client addresses and leave subscription newsletters and promos unflagged, so your focused view shows only billable or action-worthy conversations. The agent follows the rules you approve and shows which senders it treated as clients.
Thread summary and decision
Summarise long conversation threads into a one-paragraph summary and list the decision reached, outstanding questions, and who must act next. The summary links back to the exact message and includes a screenshot of the final exchange for compliance or reference.
Why it is worth it
- See only the client messages and decisions that affect your day
- Save 15 to 45 minutes each morning on email triage
- Keep an audit trail: screenshots and the exact message linked in the report
- Run on demand or schedule daily or weekly reports with one click
Questions people ask
How does the agent access my Outlook account?
The agent runs inside a private Chrome browser on Katteb servers. You sign in once by hand in that browser and Katteb never receives your password. The agent copies what it sees on screen like a human assistant.
Will it mark or send messages from my account?
The agent can flag messages and take actions you approve through the browser session, but it will stop if a page requests a password or multi-factor step. You approve the plan before any run and each run is charged according to usage.
Is automated activity safe for my Outlook account?
Automated activity inside a third-party account carries some risk of restriction. Katteb agents act through your browser like a person, not by API, so we do not promise it is undetectable or risk free. Review Microsoft policies and use with accounts where automation is allowed.